Privacy Policy

Sky Equip may collect, receive, process, analyze, monitor, store, transfer, disclose, retain, or otherwise utilize various categories of information depending upon operational needs, communications, technology usage, legal requirements, customer interactions, workforce support activities, fleet management activities, or service requests. Information that may be collected includes, but is not limited to:

• Names, business names, contact information, addresses, phone numbers, email addresses, job titles
• Billing information, payment information, account information, rental history, service requests
• Communications history, deployment requests, operational support requests, project information
• Location information, geolocation data, GPS data
• Browser information, device information, operating system information, IP addresses, cookie identifiers
• Website usage information, analytics information, telecommunications information, operational diagnostics
• Telematics data, runtime data, fleet utilization data, fuel usage data, environmental monitoring data
• Equipment monitoring data, maintenance records, access logs, workforce tracking data, geofencing data
• Dispatch information, safety acknowledgements, compliance acknowledgements, customer support communications
• SMS communications, email communications, recorded communications where lawful, chatbot interactions
• AI-assisted communications, operational photographs, surveillance footage, security system data

Certain information may be collected automatically through cookies, analytics tools, telematics systems, GPS systems, environmental monitoring systems, security systems, telecommunications systems, AI systems, mobile applications, browser technologies, cloud systems, website technologies, and third-party operational systems.

Sky Equip may utilize collected information for purposes including operational support, equipment rentals, fleet management, logistics coordination, emergency response operations, workforce sustainment support, dispatching, customer communications, operational monitoring, equipment recovery, billing and collections, fraud prevention, payment processing, compliance management, environmental monitoring, maintenance management, customer service, business analytics, operational analytics, service improvements, cybersecurity monitoring, operational safety, legal compliance, insurance compliance, dispute resolution, litigation support, marketing communications, AI-assisted operational analysis, predictive analytics, operational planning, business continuity planning, and other lawful operational activities.

Sky Equip reserves broad discretion regarding operational technologies, analytics systems, communications platforms, telematics systems, AI systems, monitoring systems, and operational support systems utilized in connection with its business activities.

Sky Equip may utilize cookies, browser technologies, analytics platforms, session monitoring systems, website monitoring tools, telemetry systems, geolocation technologies, advertising technologies, tracking technologies, AI-assisted analytics systems, cloud analytics systems, operational analytics tools, heat mapping systems, and related technologies for Website functionality, operational analytics, customer support, communications management, marketing activities, operational improvements, fleet management, security monitoring, troubleshooting, and business analytics.

Third-party technologies may include Google Analytics, Meta technologies, CRM platforms, ERP systems, cloud service providers, telematics providers, communications providers, advertising providers, and operational technology vendors.

Users may disable certain cookies through browser settings; however, portions of the Website or related services may not function properly if cookies or tracking technologies are disabled.

Sky Equip equipment, vehicles, trailers, generators, temporary infrastructure systems, environmental control systems, communications systems, workforce systems, and operational technologies may utilize GPS systems, telematics systems, runtime monitoring systems, environmental monitoring systems, asset tracking technologies, geofencing technologies, AI-assisted monitoring systems, fleet management systems, remote diagnostics systems, surveillance systems, operational analytics systems, and related monitoring technologies.

Users, Clients, operators, renters, workforce members, subcontractors, and related parties acknowledge and consent to such monitoring and data collection for purposes including operational support, logistics coordination, fleet management, asset recovery, billing, maintenance, safety management, environmental monitoring, operational analytics, customer support, emergency response coordination, security management, and business operations.

Sky Equip reserves the unrestricted right to modify, expand, reduce, replace, or discontinue operational monitoring systems at any time without notice.

Sky Equip may utilize artificial intelligence systems, automation systems, machine learning systems, predictive analytics systems, AI-generated imagery, automated communications systems, AI-assisted operational systems, monitoring systems, chatbot systems, operational analytics systems, and automated workflow systems.

AI-generated or AI-assisted outputs may contain inaccuracies, contain approximations, require human review, not reflect real-world operational conditions, not constitute professional advice, not guarantee operational outcomes, not guarantee technical accuracy, not reflect real-time inventory, and not guarantee deployment capability. Users acknowledge that AI systems remain evolving technologies subject to operational limitations and inaccuracies.

Sky Equip may share, transfer, disclose, or provide access to information with cloud providers, software vendors, telematics providers, GPS providers, payment processors, analytics providers, communications providers, subcontractors, transportation providers, staffing providers, insurers, legal counsel, regulatory agencies, cybersecurity providers, AI service providers, logistics providers, operational partners, strategic partners, equipment vendors, maintenance vendors, collection agencies, financing entities, emergency response providers, and governmental entities where required.

Such third parties may operate independently and may maintain separate privacy practices, operational standards, and cybersecurity protocols. Sky Equip does not guarantee the operational performance, cybersecurity protection, uptime, privacy controls, or data handling practices of independent third-party systems or providers.

Sky Equip utilizes commercially reasonable operational, technical, administrative, and cybersecurity safeguards designed to support operational security, communications security, data management, and business continuity. However, no system, Website, application, network, cloud platform, telematics system, communications platform, operational database, AI system, GPS system, monitoring system, or technology infrastructure can be guaranteed fully secure, uninterrupted, error-free, immune from cyberattack, immune from unauthorized access, or immune from operational failure.

Users acknowledge and accept risks involving cyberattacks, ransomware, phishing, malware, unauthorized access, telecommunications failures, internet outages, GPS outages, cloud outages, data corruption, operational interruptions, third-party technology failures, AI inaccuracies, analytics inaccuracies, system downtime, and cybersecurity events beyond Sky Equip's reasonable control.

Sky Equip expressly disclaims guarantees regarding uninterrupted Website operation, uninterrupted communications, uninterrupted monitoring systems, uninterrupted operational technology systems, complete cybersecurity protection, data preservation, or uninterrupted access to operational systems.

Unless expressly agreed within a separately executed written agreement, Sky Equip generally does not intend to operate as a HIPAA-covered entity, a Business Associate, a healthcare provider, a medical records custodian, or a regulated healthcare information processor. Users and Clients remain responsible for ensuring appropriate handling of protected health information, healthcare compliance obligations, infection control obligations, and regulatory requirements associated with healthcare operations.

By providing phone numbers, email addresses, or communications information to Sky Equip, Users consent to receive operational communications, dispatch notifications, emergency notifications, billing communications, customer support communications, automated communications, SMS/text messages, email communications, marketing communications, and operational alerts.

Message frequency may vary. Carrier charges and messaging rates may apply. Users may opt out of certain marketing communications by following unsubscribe instructions, replying STOP to SMS messages where applicable, or contacting Sky Equip directly. Sky Equip does not guarantee delivery, timing, or uninterrupted functionality of communications systems.

Sky Equip may retain information for periods deemed reasonably necessary for operational purposes, fleet management, collections, litigation support, legal compliance, cybersecurity purposes, business analytics, operational analytics, insurance purposes, regulatory purposes, customer support, emergency response documentation, workforce documentation, and dispute resolution. Retention periods may vary depending upon operational needs, legal requirements, business judgment, and regulatory obligations.

Where applicable under state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), certain Users may possess rights regarding access requests, correction requests, deletion requests, portability requests, opt-out rights, data disclosure requests, and related privacy rights. Sky Equip does not sell personal information for monetary consideration.

Sky Equip reserves the right to verify identity and operational relationship prior to processing such requests. Operational, legal, safety, collections, regulatory, fraud prevention, business continuity, cybersecurity, or contractual requirements may limit or affect deletion or modification requests. To submit a verifiable consumer request, contact us at [email protected]. We will respond within 45 days as required by applicable law.

Sky Equip services, Websites, operational systems, and communications systems are not directed toward children under the age of 13. Sky Equip does not knowingly collect personal information from children under 13 absent lawful authorization. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Sky Equip intends to make commercially reasonable efforts to support Website accessibility and operational accessibility improvements over time. Accessibility features, functionality, and operational accommodations may vary depending upon technology limitations, third-party systems, operational conditions, and evolving standards. Users requiring accommodations may contact Sky Equip directly.

All logos, branding, renderings, AI-generated imagery, fleet depictions, operational photos, videos, graphics, trade dress, workflows, Website design, written content, operational concepts, marketing materials, communications materials, and related intellectual property remain the exclusive property of Sky Equip and/or its licensors unless otherwise stated. Unauthorized use, reproduction, copying, distribution, modification, scraping, or exploitation is prohibited without written consent.

This Website and related materials may contain inaccuracies, typographical errors, outdated information, AI-generated content, estimated specifications, illustrative content, conceptual content, inventory inaccuracies, pricing inaccuracies, operational examples no longer reflecting current operations, and representative examples only. All Website content is provided solely for general informational and marketing purposes and shall not constitute operational guarantees, professional advice, contractual commitments, engineering certifications, compliance certifications, guarantees of deployment capability, guarantees of inventory availability, guarantees of operational support, or guarantees of response capability.

Sky Equip primarily supports U.S.-based operations and reserves the unrestricted right to restrict, suspend, decline, or terminate operations based upon export restrictions, sanctions laws, cybersecurity requirements, federal regulations, denied-party restrictions, OFAC restrictions, operational feasibility, or legal compliance requirements.

Sky Equip reserves the unrestricted right to modify, update, replace, suspend, or revise this Privacy Policy at any time without notice. Continued use of the Website, operational systems, communications systems, equipment systems, or related services following modifications constitutes acceptance of revised policies.